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If you are experiencing problems accessing the Library's website or any of the Library's online resources (databases, journals, articles, ebooks, reading lists, etc.), we would ask you to try clearing your browser cache and cookies in the first instance please - for all time when prompted (How do I clear my browser cache?).
We recommend using Chrome to access anything so try clearing the cache for that and then try accessing the resource you need again in a new browser session.
If the problem persists, please notify us using our E-resources Feedback form. To help us diagnose the issue and speed up a result, we ask for the following information from you when you report a problem:-
This information really helps us to investigate the issue and see if it is user-specific or a wider problem we need to be aware of.
You can also have a look at our Systems Status page to see if there are any reported issues or maintenance for specific resources, which may be affecting access.
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